FAQs

About DRC Program

• What is the Dining Rewards Club?
• Where can I dine with DRC?
• What benefits do I get when joining the program?
• Can I use DRC at your international restaurants?

New to DRC

• How do I sign up to DRC?
• Do I need a password?
• I'm following the Install Guide, but I'm not sure what operating system my phone has?
• Does DRC have an app? How do I save it to my Home Screen?
• Does DRC provide members with a physical card?

Your Account

• How do I maintain my current Tier level, and prevent being downgraded?
• How do I update my account details?
• I've changed my mobile number, how do I update this in my account?
• The wrong date of birth was entered on sign up, how do I get this changed?
• I've recently moved to a new State, how do I update my address?
• Can my partner use my account?

See all 8 articles

Cashback & Rewards

• Why am I not earning Cashback on every visit?
• What are the DRC Tiers levels?
• What is ‘Cashback’?
• How do I earn or redeem Cashback?
• Can I redeem my Cashback at any restaurant?
• How long does it take for my Cashback to be available on my account after I've paid?

See all 15 articles

Bookings & Events

• How do you make a booking through the App?
• Can I earn and redeem DRC Cashback on my group booking deposit?

Troubleshooting

• I never got the verification code to login
• My sign up process failed, am I a DRC member? I'm not sure if it worked.
• I didn't scan my DRC app on my last visit, how do I earn the Cashback from that visit?
• I didn't get my Birthday Reward, why not?
• Are my details safe with you?

Other

• Can’t find the solution to your problem?